FAQs
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FAQs
Frequently Asked Questions
What products do you offer?
We manufacture custom printed packaging boxes for food and non food businesses, including pizza boxes, cake and pastry boxes, burger and sandwich boxes, and bulk packaging for sectors like pharma, electronics, FMCG, and pesticides.
Do you offer custom printing with my logo and colors?
Yes. All boxes are made to order with your branding. You can add your logo, brand colors, offers, QR codes, contact details, and other artwork on the box design.
What is the minimum order quantity (MOQ)?
MOQs are kept low so small and growing brands can afford custom packaging. In most cases, the MOQ starts from around 500 boxes per size/design (exact MOQ may differ by product category).
Can I order multiple sizes in one order?
Yes, you can order different sizes in the same order, as long as each size meets its own MOQ. This is useful if you need, for example, 7″, 9″, and 12″ pizza boxes together.
How long does production and delivery take?
Custom orders generally take about 15 working days after final artwork approval and payment, but production can extend up to 30–45 days in case of machinery issues, material delays, or other operational reasons.
Can I cancel my order or get a refund?
No. All products are custom made for your brand and cannot be reused, so confirmed orders (artwork approved and payment done) cannot be cancelled or refunded. Details are explained on the Refund Policy page.
What if my order arrives damaged or with a manufacturing defect?
If boxes are physically damaged in transit or there is a clear manufacturing defect (wrong size, major printing error, or wrong quantity), you should contact support within 48 hours with photos and your order ID. After review, replacements or a credit note may be offered at the company’s discretion.
Are colour differences between proof and final print normal?
Yes, small colour and print variations between digital proofs and final printed boxes are normal due to screen and printing differences. Minor variations do not qualify as defects or grounds for reprints or refunds.
Who is responsible for spelling, content, and artwork mistakes?
You are responsible for checking all content before final artwork approval. Orders printed as per the artwork you approve (including spelling, addresses, phone numbers, and QR codes) are not eligible for refunds or free reprints if errors are later noticed.
Do you help with packaging design?
Yes. If you don’t have a final box layout, the team can help adapt your logo and brand elements to the die line. Basic layout assistance is available; detailed branding or full design projects may be charged separately, depending on scope.
Where do you deliver?
Orders are shipped using third party logistics partners to most serviceable pincodes in India. Delivery timelines after dispatch depend on the courier and your location.
How are boxes shipped and stored?
Boxes are shipped flat (die cut and creased) to save space and reduce damage. Your team can fold them into shape as needed during operations.
How do I start an order?
You can start by selecting a category (e.g., Pizza Boxes), choosing the size and quantity, and sharing your artwork/logo. After artwork approval and payment, the order goes into production.
We manufacture custom printed packaging boxes for food and non food businesses, including pizza boxes, cake and pastry boxes, burger and sandwich boxes, and bulk packaging for sectors like pharma, electronics, FMCG, and pesticides.Yes. All boxes are made to order with your branding. You can add your logo, brand colors, offers, QR codes, contact details, and other artwork on the box design.MOQs are kept low so small and growing brands can afford custom packaging. In most cases, the MOQ starts from around 500 boxes per size/design (exact MOQ may differ by product category).Yes, you can order different sizes in the same order, as long as each size meets its own MOQ. This is useful if you need, for example, 7″, 9″, and 12″ pizza boxes together.Custom orders generally take about 15 working days after final artwork approval and payment, but production can extend up to 30–45 days in case of machinery issues, material delays, or other operational reasons.No. All products are custom made for your brand and cannot be reused, so confirmed orders (artwork approved and payment done) cannot be cancelled or refunded. Details are explained on the Refund Policy page.If boxes are physically damaged in transit or there is a clear manufacturing defect (wrong size, major printing error, or wrong quantity), you should contact support within 48 hours with photos and your order ID. After review, replacements or a credit note may be offered at the company’s discretion.Yes, small colour and print variations between digital proofs and final printed boxes are normal due to screen and printing differences. Minor variations do not qualify as defects or grounds for reprints or refunds.You are responsible for checking all content before final artwork approval. Orders printed as per the artwork you approve (including spelling, addresses, phone numbers, and QR codes) are not eligible for refunds or free reprints if errors are later noticed.Yes. If you don’t have a final box layout, the team can help adapt your logo and brand elements to the die line. Basic layout assistance is available; detailed branding or full design projects may be charged separately, depending on scope.Orders are shipped using third party logistics partners to most serviceable pincodes in India. Delivery timelines after dispatch depend on the courier and your location.Boxes are shipped flat (die cut and creased) to save space and reduce damage. Your team can fold them into shape as needed during operations.You can start by selecting a category (e.g., Pizza Boxes), choosing the size and quantity, and sharing your artwork/logo. After artwork approval and payment, the order goes into production.